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Services for students

Tutorials and FAQ for students (IT Service)

Tutorials and FAQ for students

How do I get access to central university services?

You will find useful information here:

How do I log in to the WLAN?

eduroam

With Education Roaming (eduroam), members of participating universities can access the Internet at the locations of all participating universities.

With eduroam, university members can NOT access the electronic services of the H-BRS library (e-books, databases, e-journals, etc.).

To log in to the WLAN eduroam the easyroam service is required. The easyroam service is provided by the German Research Network (DFN). The service allows the creation of WLAN profiles for end devices which have a validity of 6 months. After this time the profile has to be renewed. 

Instructions for setting up the service for different operating systems are provided here: Anleitungen für die Nutzung von easyroam auf den verschiedenen Betriebssystemen [Dokumentation DFN-AAI, DFN-PKI und eduroam] . 

The official easyroam website can be found here:  Easyroam WAYF.

If you have any questions, please contact the service points of the respective branches and ITS.

How do I set up my email account?

The following link will provide you with all the necessary information to set up your email account.

Hilfreiche Anleitungen zum Umgang mit der "Outlook Web App" (kurz OWA) wie beispielsweise die Einrichtung von Weiterleitungen oder eines IMAP-Zugangs finden Sie in unserem Info-Portal:

I have lost my access data for LEA. Where can I get new ones?

If you have forgotten your LEA password, you can have a new one sent to you via the "Forgotten password" item on the MIA start page. To do this, it is important that you have already stored a private email address in MIA, as you will not be able to access your university email address. Otherwise, we recommend that you set a reset routine in MIA in advance. This way, you can quickly reset your password on your own if necessary.

How do I register for my exams?

To register for an exam, you must be logged in to SIS. There you can register for all available exams via the item "Exam registration". 

Please note that registration is only possible during certain periods. You will be informed of the respective registration periods by e-mail. A later deregistration is only possible up to 7 days before the exam.

Welche Studiengänge das aktuell betrifft, erfahren Sie auf der Seite Für welche Studierenden ist Apollo derzeit relevant?

In unserem Info-Portal finden Sie auch weitere nützliche Anleitungen zur Prüfungsverwaltung in Apollo:

Studierende aller anderen Studiengänge müssen ihre Prüfungen weiterhin in Studierendeninformationssystem SIS verwalten:

Um sich für eine Prüfung anzumelden müssen Sie bei SIS eingeloggt sein. Dort können Sie sich über den Punkt "Prüfungsanmeldung" für alle verfügbaren Prüfungen anmelden.

Beachten Sie, dass eine An- und Abmeldung zu Prüfungen nur in bestimmten Zeiträumen möglich ist.

How do I get my SIS password?

Please follow the instructions to request your password for SIS.

What do I do if I have forgotten my SIS password?

Wenn Sie Ihr Passwort vergessen haben, können Sie sich direkt im SIS ein neues Passwort an Ihre Studenten-Mailadresse schicken lassen.


Achten Sie beim Kopieren des Passworts aus der E-Mail bitte darauf, dass keine Leerzeichen mit kopiert werden.

Wenn im System bereits einige fehlerhafte Anmeldeversuche vermerkt sind, ist es möglich, dass Ihr Konto vorübergehend gesperrt ist. Ist dies der Fall, schreiben Sie bitte eine E-Mail an servicepoint@h-brs.de.

How do I get Office 365 Education?

Das Office 365 Education-Paket von Microsoft richtet sich an Studenten, Lehrer und Mitarbeiter der Universität. Es bietet u.a. Word, Excel, PowerPoint zur Installation auf privaten Geräten. Unter diesem Link finden Sie eine ausführliche Erklärung und Anleitung zur Installation.

https://www.h-brs.de/en/its/office-365-education-licenses-h-brs-student…

How do I register for supplementary subjects?

To register for one or more supplemental subjects, you must register for the respective LEA course in your department. There you can also find the current registration time for the supplementary subjects. However, this will also be emailed to you again a few days before the start of the registration period with the associated link to the LEA course. Therefore, always keep an eye on your email.

When the registration period begins, you should hurry to register, as supplemental subjects sell out very quickly. Keep in mind that you can register for a maximum of three supplemental courses in one semester.

How do I book an appointment with Student Services?

To book an appointment with Student Services, please follow the instructions.

What question were you looking for?
Feel free to send us an email at servicepoint@h-brs.de

Haben Sie noch Fragen?

ServicePoint (ITS)

Campus

Sankt Augustin

Room

E 245

Address

Grantham Allee 20

53757 Sankt Augustin

Telephone

+49 2241 865 666

Service Point Department Natural Sciences

Campus

Rheinbach

Room

G011

Address

von-Liebig-Str. 20

53359 Rheinbach

Telephone

+49 2241 865 551

Opening hours

Monday - Friday for the lecture period: 8 am - 4 pm

Monday - Friday for the lecture-free period: 9 am - 2 pm

Service Point Department of Computer Science

Campus

Sankt Augustin

Room

A 102.1

Address

Grantham-Allee 20

53757, Sankt Augustin

Telephone

+49 2241 865 452

Opening hours

vorübergehend Montag bis Freitag per E-Mail & Telefon von 08:00 -18:00 Uhr: vor Ort nur nach vorheriger Absprache

ServicePoint Management Sciences - Campus Sankt Augustin

Campus

Sankt Augustin

Room

G 103

Address

Grantham-Allee 20

53757, Sankt Augustin

Telephone

+49 2241 865 9731

Opening hours

Winter semester 2024/25: Mondays: 9:00 am - 1.15 pm and 4:30 pm - 5:30 pm

Tuesdays: 9:00 am - 5:00 pm

Wednesdays: 9:00 pm - 2:00 pm

Thursdays: 10:45 am - 5:00 pm

Fridays: 9:00 am - 2:00 pm

(subject to change). The Service Point is only open during the lecture period.

E-mail

sp1@h-brs.de

ServicePoint Management Sciences Campus Rheinbach

Campus

Rheinbach

Room

H107

Address

von-Liebig-Straße 20

53359, Rheinbach

Telephone

+49 2241 865 431

Opening hours

werden zu Beginn des Semesters ausgehängt: siehe Raum B024

Service Point IT Department IWK

Campus

Sankt Augustin

Address

Grantham-Allee 20

53757 Sankt Augustin

Opening hours

On weekdays