Communications and Marketing
H-BRS news: The psychology of gift-giving: "We create a social network with gifts"
H-BRS: According to forecasts, Germans will spend around 120 billion euros in the retail sector this Christmas. What significance does the purchase price of a gift have - from the point of view of the recipient and the giver?
Britta Krahn: First of all, such sales information emphasises the great importance of gift-giving in general, regardless of the price. We know from various studies that an expensive gift is not rated any better than an inexpensive one. The happiness of the study participants did not change significantly. What mattered, however, was the extent to which the individual interests and wishes of the recipient were taken into account, i.e. the care taken when selecting the gift.
A very valuable gift can even seriously upset the fragile balance of social relationships and create a debt that the recipient must first pay off. Gifts then become means of power, demonstrate prestige or make social hierarchies visible. On the other hand, we know from recent studies that smaller gifts are very well suited to consolidating and strengthening our relationships. This is successful if the gift suits the recipient on the one hand, but also says something about the giver on the other. So more important than the value of the gift is that the person receiving it is really happy about it.
H-BRS: In the run-up to Christmas, the sale of toys and books in particular is booming. However, the most common gifts in Germany are vouchers or gifts of money. Yet gifts of money tend to have a bad reputation, as there is a suspicion that the giver has wanted to save themselves the trouble of making an individual choice?
Krahn: The important thing is that the gift expresses appreciation. This can certainly be a carefully wrapped gift of money or a voucher for a long-cherished wish or a book if the gift shows that the giver has thought about the person receiving the gift.
In addition, gifts of money and gift vouchers give the recipient the flexibility and freedom to choose something they really like or need. This does not necessarily have to please the giver - perhaps quite the opposite. In this sense, giving a gift is first and foremost an investment of time and attention.
Giving fulfils a timeless social function
H-BRS: Is gift-giving still in keeping with the times? Everyone is familiar with the idea that everything has to be worthwhile somehow.
Krahn: Yes, it may often be a motive to perceive an action or commitment as worthwhile. But this only applies to giving gifts to a limited extent if we take a differentiated view of the gift of a person giving something of themselves. If we take a look at cultural history, we find that gift-giving is one of the few universal interpersonal behaviours in all cultures. We give gifts in order to establish, maintain and deepen relationships. In this respect, giving strengthens our social interaction, conveys a sense of belonging and strengthens bonds. Seen in this light, gift-giving fulfils an important timeless social function. With gifts and counter-gifts as a symbol and manifestation of our relationships, we weave a web around us over time.
H-BRS: At Christmas, the occasion for gift-giving is set by calendar. Does that make a difference?
Krahn: It makes no difference to the gift-giving itself and the implications for the people involved. But Christmas lends a special meaning and significance to many rituals that we also practise in other contexts. A good meal can also be enjoyed at other times or occasions and yet Christmas dinner is something special for many people. The same applies to the gift-giving ritual, which has an even greater impact at Christmas than on other occasions due to Christian messages of reconciliation and mercy, among other things.
But advertising also plays its part. It capitalises on our need for exchange and shared rituals with the people who are important to us. Advertising at Christmas emphasises and uses this emotional community experience and one of the most important symbols of this is the gift. The message is relatively clear: many gifts contribute to the special atmosphere and sense of community at Christmas that many people desire. Subliminally, however, advertising triggers the social norms that expect us not to avoid the cycle of giving and receiving.
H-BRS: Is there a recipe for the ideal gift? Can science help us with this?
Krahn: Not all gifts preserve friendship. Sometimes it's not so easy to find a good way. Empirically, a few "traps" have emerged that should be avoided.
Firstly, you should avoid blanket categorisations that actually express indifference: chocolates for grandma, schnapps for the man, flowers for the woman and some cuddly toy for the child. Unless the person in question expresses a specific wish. Then it is advisable to fulfil this wish and not choose something else according to your own taste. This brings us to the second trap: projecting our own interests, goals, values and standards onto the other person, based on the view: "You must like what I like". Or "I know what's good for you".
And finally, the lack of time: this often harbours the danger of choosing the wrong gift. A spontaneous grab or an impulse purchase can rarely express the individual appreciation and empathy that a thoughtfully chosen gift can, regardless of its material value.
The interview was conducted by Martin Schulz
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Contact
Britta Krahn
Department of Management Sciences (Rheinbach Campus), Director/Economics- and social psychology/Evaluation, Digitale Transformation, Innovation Steering
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Rheinbach
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G031
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Von-Liebig-Str. 20
53359, Rheinbach
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+49 2241 865 - 473Location
Sankt Augustin
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E 240
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Grantham-Allee 20
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