University and District Library

Tech support completes the library's consulting services

IT support Verleih Kabel  20220330 foto eric lichtenscheidt 16 fs22.jpg

Thursday 25 April 2024

The new tech support service assists with all technical issues relating to library services.

Our tech support service is available from Monday to Friday from 13:00 to 15:00 in Sankt Augustin. Our team of technical experts is happy to answer your questions, solve problems and help you get the most out of your technical devices and programs.


Our services include:

  • Troubleshooting for your devices
  • Support in setting up and configuring library-specific software and operating systems.
  • Advice on data storage in the secure Bib-Cloud.
  • Assistance with setting up your mobile devices and apps.
  • Remote access

Ihr Technik-Support

johannes_nettekoven_kl.jpg (DE)

Johannes Nettekoven

Technical Support

Location

Sankt Augustin

Room

A 105.10

Address

Grantham-Allee 20

53757, Sankt Augustin

Telephone

+49 2241 865 685
its_maria_zickler.jpg (DE)

Maria Zickler

ECMS/DMS-Helpdesk, Netzentwicklung, ServicePoint

Location

Sankt Augustin

Room

E 246 + A 149

Address

Grantham-Allee 20

53757 Sankt Augustin

Contact hours

Montag - Freitag: 09:00 - 15:00 Uhr

Telephone

+49 2241 865 9722